A scenario-based learning experience designed to build decision-making and coaching skills in new employees.
Project Overview
This simulation was created to practice rapid eLearning development using Articulate Storyline. It features a realistic employee–customer interaction, branching dialogue, and coaching feedback based on user choices.
My Role
Instructional Designer
Scriptwriter
Storyline Developer
Tools Used
Articulate Storyline, Canva, Google Slides
Learning Strategy
Branching logic based on realistic decisions
Learner feedback + coaching loops
Audio narration and consequence-based feedback
SCORM-published for LMS integration